Check the status of support requests and queue at a glance to manage and prioritise effectively.FREE QUOTE
"Everybody is using JIRA Service Desk. Everybody understands how tickets flow through the system. JIRA, as a platform, is really powerful... For us, that feels great. It feels like we made an important change. Bringing Service Desk into the organization has been a huge win"
"With JIRA Service Desk and the entire Atlassian stack, we've been able to increase user adoption by staying in the same system, streamlined our maintenance process, and reduced our total costs and labor for maintaining all those systems... We've had our resolved tickets increase by almost 67 percent"
"JIRA Service Desk has helped us make substantial improvements to our working processes and cut down the number of systems we use to one. It's given us simpler, cleaner forms, better reporting, and one area for all our requests – rather than being in 10 different locations.”